Payout Policy

Eligibility

A merchant becomes eligible for payout after successfully completing identity verification (KYC), business verification (KYB) where applicable, and any partner-required checks. Sanctions, PEP, and adverse-media screening apply.

Supported destinations

Payouts are made to a verified bank account in your name or registered business name, in supported countries and currencies. Receive local payouts in supported countries. Settlement timing varies by country, payment method, banking partner, compliance review, and currency.

Schedule

Standard payouts are processed on a rolling schedule once funds are settled by the payment processor and cleared by the receiving bank. New accounts, high-risk categories, and unusual activity may have a longer initial settlement period.

Holds & delays

Payouts may be delayed or paused for risk review, suspected fraud, chargeback exposure, sanctions screening, banking-partner downtime, public holidays, or incomplete account information. See Reserve & Hold Policy.

FX & fees

Where settlement involves currency conversion, an FX margin set by the relevant partner applies. PayKato platform fee from 1.5%. Processor, FX, payout, bank, and country-specific fees may apply and are shown before or alongside the payout.

Failed payouts

Payouts rejected by the receiving bank (wrong details, closed account, name mismatch, compliance block) are returned to your PayKato balance, net of any fees charged by the partner. Update your bank details and request a new payout.

Dormant balances

Balances that remain inactive for extended periods may be subject to unclaimed-funds rules in the applicable jurisdiction.