Answers about receiving USD in Nigeria, payouts, KYC, refunds, chargebacks, API access, and where PayKato is available.
Yes. PayKato helps Nigerian merchants accept international payments in USD and other supported currencies, depending on the payment method and partner rail. Payouts are typically settled in NGN through our local payout partners, subject to verification and partner approval.
PayKato does not issue its own virtual USD accounts. Depending on the partner and your use case, payments may be collected through partner-provided wallets, collection accounts, or banking services. Availability is subject to partner rails, merchant category, and compliance review.
Payments are processed by licensed third-party payment processors, card acquirers, and banking partners. PayKato provides the merchant software layer—payment links, invoices, and settlement tracking—while the partner handles the actual transaction processing.
Most payouts settle within 1–3 business days after a transaction is cleared and settled, subject to compliance review, bank cut-offs, reserves, and the payout partner. Your settlement dashboard shows the expected payout date and status for each transaction.
No. Approval depends on your KYC/KYB review, business category, compliance screening, and partner acceptance. PayKato and its partners reserve the right to decline applications that do not meet policy or regulatory requirements.
Businesses typically need CAC or equivalent registration, government-issued ID for the owner/director, proof of address, bank account details, and a website or social profile. Freelancers may apply with a government ID and evidence of service. See our KYC/KYB Policy for the full checklist.
Prohibited businesses include illegal goods or services, unregulated financial services, unlicensed gambling, adult content, weapons, and other high-risk categories listed in our Prohibited Businesses policy. We review every application before activation.
Yes, where supported, customers can pay by debit or credit card through a partner-hosted checkout. Card availability depends on the customer country, merchant country, and card scheme support.
Freelancers and sole traders may apply without a CAC certificate using a government ID and proof of service. Business accounts and higher settlement limits may require CAC registration or equivalent business documentation. KYB may request additional documents at any time.
Yes. Freelancers are welcome. Individual verification requires a government ID and evidence of the service you provide. Some payout methods may require a bank account in your own name.
Disputed payments are handled under our chargeback process. PayKato will notify you, collect supporting evidence, and route it to the relevant processor or card scheme. The final decision is made by the partner or card network. See our Chargeback Policy for details.
Yes, you can request a refund through your dashboard or by contacting support. Refunds are subject to available balance, partner rules, and applicable time limits. Refund fees may apply. See our Refund Policy for the full terms.
A developer API is on our roadmap. We plan to release endpoints for payment links, invoices, webhooks, settlements, refunds, and KYC status. Early API access may be offered to select pilot partners during the beta.
PayKato is launching in Nigeria first, with local NGN payouts. Expansion to Kenya, Ghana, South Africa, and other African markets is planned. See our Countries and Roadmap pages for the latest coverage.
No. PayKato is a merchant software and payment orchestration platform. It does not hold customer funds or independently provide banking, FX, card acquiring, or money transmission services.
PayKato platform fee starts from 1.5%. Processor, FX, payout, chargeback, bank, and country-specific fees may also apply. See our Pricing page for a detailed breakdown.
No. Card details are handled by partner-hosted checkout providers. PayKato does not store raw card numbers, CVVs, or bank credentials.