A single page covering how we verify ourselves, onboard merchants, handle complaints, address country rules, describe our partner status, and run the current pilot. This page is maintained by Omega Allied Services LTD, the operator of PayKato. It describes our current practices — it is not an independent certification or audit report.
PayKato is operated by Omega Allied Services LTD, a company registered in Nigeria. Operator details, registered jurisdiction, and contact channels are published publicly.
Every merchant goes through the same KYC/KYB checklist before live payment access is enabled. The checklist is published so merchants can prepare documents in advance.
Merchants and their customers can raise a complaint at any time. Every complaint is logged with a reference ID and acknowledged within two business days.
Ticket reference format: PK-COMP-YYYYMMDD-####. Keep your reference ID for follow-up.
Availability, supported payment methods, and partner status vary by country. Each country page lists what is and is not supported under our current partner integrations.
CBN-licensed processor partners. CAC-registered operator.
Bank of Ghana–licensed processor partners (via integrations).
CBK-licensed processor partners (via integrations).
SARB-regulated processor partners (via integrations).
To avoid confusion, we describe our relationship with every named processor in the same way:
Current integrations: Stripe, Paystack, Flutterwave (card / mobile money / bank). See Trust & Security for the full list.
Because PayKato is currently in a controlled Nigeria pilot, additional terms apply to pilot merchants. These cover eligibility, service availability, fees, partner status, suspension, complaints, and limitation of liability during the beta.